Privacy Policy.

Last updated: July 2026

Topline Media ("we", "us", "our") is a New Zealand lead-generation and content marketing agency. This policy explains what personal information we collect when you use our website or contact us, how we use it, and the choices you have. We are committed to handling your information responsibly and in line with the New Zealand Privacy Act 2020.

Information we collect

We only collect the information we need to run our business and respond to you. This includes:

• Details you give us directly, such as your name, email address, phone number, business name and any message content when you fill in a form, request a quote, book a call or email us.
• Usage and analytics data, basic technical information collected automatically, such as your device type, browser, approximate location, the pages you visit and how you arrived at our site.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the content and services you ask for;
• Manage projects, invoicing and our working relationship with you;
• Understand how our site is used so we can improve it;
• Send you updates or marketing only where you have opted in, you can unsubscribe at any time.

Cookies & analytics

Our website uses cookies and similar technologies to keep the site working properly and to measure how it is used. We also use analytics tools such as Google Analytics, which set their own cookies and give us aggregated insights about visitors. You can control or block cookies through your browser settings, though some parts of the site may not work as well if you do.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, for example, email, hosting, analytics and payment providers, and only so they can perform those services for us. We may also disclose information where required by law.

Data storage & security

Your information may be stored on secure servers operated by us or our service providers, which can be located in New Zealand or overseas. We take reasonable steps to protect it from loss, misuse and unauthorised access. We keep personal information only for as long as we need it for the purposes described here or as required by law.

Your rights

Under the Privacy Act 2020, you have the right to ask us to access the personal information we hold about you, to correct it if it is wrong, and to request that we delete it where appropriate. To make a request, just contact us using the details below and we will respond within a reasonable timeframe.

Third-party links

Our site may link to other websites and social media platforms that we do not control. This policy does not apply to those sites, so we encourage you to read their own privacy policies before sharing any information with them.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will update the "last updated" date above. We encourage you to review this page periodically.

Contact us

If you have any questions about this policy or how we handle your information, please get in touch at mike@toplinemedia.co.nz.